I will post this just in case... as I've seen it posted by others: ‎06-16-2019

Just ask! Test en vergelijk je internet snelheid met de gratis Online.nl speedtest.

@Jeffsttop you probably have an ongoing external cable and/or connector issue. You don't have to run a factory reset to solve this. He said I will never get more than 50mbs with the 2.4ghz, and I would have to go on 5g. Check our crowdsourced data. I also have the package in Richmond Hill, where the speeds are about 80% of the above posted numbers. I've tried different computers. Hardware is definitely a consideration while troubleshooting. If you have time at some point, when the modem is running slow, log into the modem and navigate to the STATUS ... DOCSIS WAN tab.

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I will post this just in case... as I've seen it posted by others: ‎06-16-2019

Just ask! Test en vergelijk je internet snelheid met de gratis Online.nl speedtest.

@Jeffsttop you probably have an ongoing external cable and/or connector issue. You don't have to run a factory reset to solve this. He said I will never get more than 50mbs with the 2.4ghz, and I would have to go on 5g. Check our crowdsourced data. I also have the package in Richmond Hill, where the speeds are about 80% of the above posted numbers. I've tried different computers. Hardware is definitely a consideration while troubleshooting. If you have time at some point, when the modem is running slow, log into the modem and navigate to the STATUS ... DOCSIS WAN tab.

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20 Oct

rogers internet speed test

See if that passes or not. Even had a tech come over and check my cable lines and they where good to. 03:43 PM Spoke to the management team who advised me, since we are already on a highly discount bundle, there is nothing they can do.

Should have rolled out publicly as 500u instead! So my riders ignore gigabit service seems to continuously drop to super slow speeds.

So, see if the restart/reboot has the same effect as the factory reset. That information isn't clearly stated by the device manufacturers and as a result, you have to do some digging to find the specs that state the number of antenna in use and the supported data rates of the wifi adapter: 2. An internet speed test measures the connection speed and quality of your connected device to the internet. https://communityforums.rogers.com/t5/Internet/slow-wifi/m-p/429489#M54216.

12:01 AM Regarding the wifi data rates, thats a combination of a number of factors which include: 1.

Enable Band Steering Using the MyWiFi App, How to Bridge your Hitron CODA 4582 Modem, How to Reset your Modem to Factory Settings.

Close and reopen Internet Explorer. - last edited on

- last edited on Your WiFi network. 04:23 PM

The Richmond Hill service team advised me the maximum speeds that they have ever seen in the area is about 600Mb/s whereas the Downtown Toronto team advised me the the maximum they have personally seen is in the 650Mb/s range that was sustainable. - last edited on This test is more relevant to assess real Internet connection quality than ISP sponsored test since those typically test against a server within the ISP and do not test real Internet speed. - last edited on I showed him my attempt to download something and only getting 40mbs (it hit 80mbs for a few seconds) on a wired connection. Any thoughts as to what would cause upload speeds to be fine (range 8mbps to 35) while download is non existent at times? Finally had someone acknowledge that it is very odd to have donwload speeds significantly lower than upload and he's never seen it. Self-install your internet. Even with the knowledge of the other nearby networks, if you're in a crowded wifi environment like I am you end up deciding to live with the results that you get over a 2.4 Ghz network, or, you abandon ship and move everything that you can up into a 5 Ghz network. 3. and other cities within Then ultimately will just stop back to the slow unusable speeds at some point hours later. Are there any hardware settings on the computer side that I should try that could help improve my speeds? The comparison between the two is full 50 as seen above to mid 30s in Richmond Hill. 08:10 AM

I'm assuming that you copied that entire table from top to bottom in one copy and paste session, in which case there should be three upstream channels running instead of just one. I was offered a switch to Bell Fibe Gigabit internet at a discounted rate, and after installation I was receiving close to 950 mbps dowload and 100 upload (North York, ON). email.

‎06-16-2019 If the agents are reporting that to the customers, knowing that the network cannot achieve anywhere close to their advertised speeds, why bother selling them as Gigabit. An internet speed test measures the connection speed and quality of your connected device to the internet. I would even deem constant speeds of 750-800 acceptable. Click Tools again. ‎08-30-2019 In my opinion, that's disgusting.

- edited This will mean that test will also be influenced by other factors such as quality of interconnection of Rogers Cable with Internet backbone.

RogersZia. RT-AC3100 with merlin 380.64 firmware through wire to my desktop. If the previous tech saw the single channel in operation and didn't do anything about it, I'd be surprised and rather disappointed, to put it politely.

‎06-16-2019 Even with the newest modem I'm still getting between 350-550mbs download speeds and a horrendous 18-25mbs upload speed (both with a cat 6 directly connected to the modem).

At the end of the day, given the mobile devices that you have on hand, the best that you can do is to optimize the wifi settings as indicated in the post that I mentioned and take a careful look at the number of wifi devices that are running nearby. The goal of the Rogers Community is to help you find answers on everything Rogers. This will mean that test will also be influenced by other factors such as quality of interconnection of Rogers Cable with Internet backbone. Its a rather odd case.

That's what we're here for!

Problem solved right.... except in a couple days it'll be back to 30 mbps and I'll have to do another factory reset. 08:16 AM

I understand the marketing gimmick of the term up to, but it's getting a bit ridiculous. The upstream signal power isn't very high which is rather odd. Open Internet Explorer.

RogersAndy.

01:48 AM A reboot will temporarily return the data rates to a normal range, but, within a short period of time, you'll be back to slow data rates when the cable signal levels degrade once again. Now im just getting really ticked off that I am paying $149.99 for this package and I cant even get close to the 1000Mbps speeds. by Ignore the data that resides above the Downstream Overview title.

Unless that hitron firmware update affects wired speed as well? - last edited on As for the wifi rates, have a look at the following post, specifically the wifi settings and applications to check out whom you're competing with for usable wifi channels. ‎12-13-2016 Rogers Hi-Speed Internet Ultimate Fibre's speeds are a … I have tried a hard wired connection which can achieve 600 Mbps,but also experiences the same slowness intermittently. Apparently, in this area (used to be Source), I will only get one upstream... for now. FAQs.

The speed test on this page will test the quality of Rogers Cable network only, if you are connected through it. 12:02 PM. At this point I am at a loss for what to do. (from 22-02-2018 to 22-08-2018).

Is Bell fibre available at your location?

Anyone else experiencing these issues in my area? That single channel upstream operation would explain the slow data rates. ‎06-18-2019 My guess is that you might be down to a single or dual Upstream channel which will slow your data rates down considerably.

Just got the new modem about an hour ago. I live on the Hamilton Mountain, and I just subscribed to Rogers from Bell. This test is more relevant to assess real Internet connection quality than ISP sponsored test since those typically test against a server within the ISP and do not test real Internet speed. I would advise anyone considering upgrading to the Gigabit package to steer clear until their systems can actually handle the traffic. So I had a second tech come out. There's always the chance that the modem itself is at fault, but, the modems are pretty reliable and the external cables don't last forever, requiring replacement after years of service.

The wifi settings on the modem or router; and. Most times it gets the speeds back to 25-70mbps for a bit and they say it appears fine.

Mostly, it's 10-24mbs. You can run the test through a cellular (mobile) network, a … ‎12-13-2016 RogersMoin. The number of wifi antenna on the mobile devices and what data rates the wifi adapters will run. Open Internet Explorer. Mostly, it's 10-24mbs. It does so by running multiple consecutive tests that analyze different aspects of your internet connection, namely ping (latency), download speed, and upload speed.

If you ask. Thats basically what I've done. If j go to fast dot com the speed test will come back at around 30mbps on a wired cat6 connection.

As you can see, the speeds are a far cry of true gigabit. Test your Internet connection bandwidth to locations around the world with this interactive broadband speed test from Ookla by

I'm on bridge mode with an Asus RT-AC3100 with merlin 380.64 firmware through wire to my desktop. Ottawa, To me, upload speeds are more important. Learn more. Internet speed test online, it helps to measure your internet speed of Broadband connection & Mobile Data Services.

If I do a factory reset on the modern and rerun the test it'll show upwards of 1gbps which it should.

I got a call from Rogers the next week asking for my business back and claiming they would match the deal offered by Bell in both price and performance. Click on the Tools menu (you may have to press Alt to bring up the menu).

MY wifi shows no more than 37mbs-72mbs.

05:15 PM 12:36 AM Even Rogers speed test is showing 30mbs-57mbs now.

Also let the CSR know that you've had to run a factory reset or restart to get the modem back into operation. Call tech support and ask the Customer Service Rep to run a signal check on the modem. ‎06-18-2019 If I reboot my modem which is in bridge mode connected to an R7000 Netgear with a second Netgear used as and access point, speeds will sometimes increase to 25-70ish Mbps (so only 93% or a less than what I am presumably paying for).

by Despite asking and being informed that the upload was going to be a downgrade to 50 mbps, because I was unhappy with the Bell modem I agreed to switch back to Rogers, only to find out that my speeds now cap out at 500-600 mbps, a far cry from what they initially represented to me upon my switch back. by by Called Rogers possibly 5 or 6 times to simply have them make me reboot, connect, disconnect my Netgear's,run their tests, etc. Here is a snapshot of a speedtest done downtown by Bay and College. It should. I got to the point of having a tech come out, and he did a bunch of speed tests … I have gone through every scenerio with them and I have all the required equipment to handle the speeds. ‎06-16-2019 Its just cuts my 550-600Mbps in half. View article .

Toronto, If you ask @RogersDave to update your modem's firmware to 2.0.10.19 you should see an improvement in the download speeds WiFi range. The goal of the Rogers Community is to help you find answers on everything Rogers. for a limited time with Rogers Infinite TM. ‎07-04-2017 Typically these single channel occurrences are accompanied with external cable problems, which result in low downstream signal levels, high upstream power outputs and upstream channel shutdowns to keep the modem running in a single channel mode, allowing it to communicate with the Cable Modem Termination System (CMTS). ‎12-26-2016 Ignore the data that sits above the Downstream Overview title, as that data is specific to the modem. Looking for more detailed information? 09:15 AM Select Compatibility View Settings. It might just be that low data rates on a 2.4 Ghz wifi network are the norm for your location, given all of the other modems and router running nearby. Using DOCSIS 3.0 Rogers customers can see up to 250 Mbps download, 20 Mbps upload. Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View." Note that a modem reboot will temporarily resolve issues such as this, but it won't resolve the underlying problem.

I will post this just in case... as I've seen it posted by others: ‎06-16-2019

Just ask! Test en vergelijk je internet snelheid met de gratis Online.nl speedtest.

@Jeffsttop you probably have an ongoing external cable and/or connector issue. You don't have to run a factory reset to solve this. He said I will never get more than 50mbs with the 2.4ghz, and I would have to go on 5g. Check our crowdsourced data. I also have the package in Richmond Hill, where the speeds are about 80% of the above posted numbers. I've tried different computers. Hardware is definitely a consideration while troubleshooting. If you have time at some point, when the modem is running slow, log into the modem and navigate to the STATUS ... DOCSIS WAN tab.

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