Struggling to think of one. GoSquared Free, track up to 1000 pageviews a month. Really easy to install and great interface which is fully customisable, Could link to a database so it can be used as a forensics tool. And we can always get what we need on the desktop version.". GoSquared has been great for us. Need Real Time Analytics for Your Site? We absolutely love GoSquared! It is well suited for busy sites where there is data to gather or agencies that host many sites. Overall, it worked for our company in the early stages of our user numbers, but at some point we outgrew it and had to look to other solutions. These people understand you. Many websites over-complicate matters, making it hard for users to find what they need. The features I find most useful are the email reports I receive. If you want an easy CRM system that builds relationships with your clients; get yourself GoSquared. The chat tool is also invaluable for us in converting leads and ensuring current customers are managed extremely well. If you want to know who is on your website, what they are doing, and how they got there, all in real-time, then GoSquared is what you need. If you enable and use the "People Analytics" you can pinpoint the behavior of specific users.
Cons: Last month (0) Last 3 months (0) Last 6 months (0) Last year (0) Any time (22) By Topic. However, every new project that starts internally launches with Gsquared as their go-to tool for user insight.
Everything I want to know about my analytics is there. Customer Relationship Management Software. If one were nitpicking , one could perhaps see scope for improvement in the design of the time-series graphs. GoSquared provides historical and real-time website analytics that are easy to understand and filter through. The Labs Overview that GoSquared has is VERY useful for this as it allows us to see how many users are using each site we host at any time. I also like how you can drill down to the individual level for website visitors and see their user journey and profile information, Cons: Cons: Maybe the analytics dashboard, would like to see a more cleaner design of the interface. It's an incredible tool. GoSquared Ratings. The chat tool is also invaluable for us in converting leads and ensuring current customers are managed extremely well.
Companies can't remove reviews or game the system. Helps our customers understand how to get the most from the websites they create using our software and therefore makes our product work better and our customers happier. I probably don't have time to try and sort out all the features and see how they can work for me but I do know that the GoSquared team will help me optimise the features when I'm ready. Pros: GoSquared is an excellent tool for our business, we monitor our visitors live on our website as they browse our website, using the information from the page views and length of time spent on each page we have a very good understanding of what our customers are looking for and which products they are attracted to. Dashboard, features, chat, and ease-of-use. From the first week of using GoSquared we have had an increase in customer contact, the ease of use means that I don't have to spend hours teaching my colleagues how to use it I can just add them to a project and 5 minutes later they are answering chat messages. They're the tech company I wish I was. Many websites over-complicate matters, making it hard for users to find what they need. However, there are other analytics packages that offer similar functionality.
The dashboards are beautiful and easy to understand. GoSquared Customer Data Hub. GoSquared is used by our representatives to easily connect and track our customer for our energy trading portal.
Setup is not a big headache. Extremely useful! That aside, it is a great premium product for getting answers quickly. I would highly recommend adding GoSquared chat feature to any sales website. Reviewer's Company Size. Cons: Hi Steve, thanks so much for the kind words here!
Cons: GoSquared is regularly used by the two persons who are in charge of website development. GoSquared Reviews. View real time web analytics of your website visitors, capture and qualify leads with intelligent live chat, and use the unique real time Customer Data Hub to view, manage and segment leads and users. I also like that I can use the visual graphs to break down traffic by day/week/month. Pros "As a chat system, it works great, it allows you to contact clients back, once chat is closed, also allows supervisors to jump into the chat if help needed." The last analytics tool you'll ever need!
And we can always get what we need on the desktop version. – Analytics: traffic sources, campaign tracking, new visits %, – Live Chat: targeted messaging, lead capture, shared team inbox, – Customer Data Hub: automatic lead enrichment, company info, user segmentation and marketing automation, Integration Platform as a Service (iPaaS), trScore algorithm: Learn more., Implementation Details / Implementation Partner (1). 4.9/5. The dashboard is incredible. I basically always recommend GoSquared to friends and colleagues if they're looking for an Analytics-type software. A single click reveals the key information at a glance. GoSquared. GoSquared is extremely flexible and provides useful reports. The best tool in its field. Fairly frequent outages/interruptions. Smart Groups for automated reporting and targeted messaging is an especially cool feature. Once you start using it, you will never go back. Instead of us building a real-time analytics platform or having to customise and integrate something into our backend we have been able to use GS for a key feature-set as a value add for our clients with tight integration into Zapnito. It has been able to change our business. That's already a lot of money. GoSquared provides historical and real-time website analytics that are easy to understand and filter through. Customer support.
The fact they take the time to understand how customers use the product and try to make it work for all them and their attention to detail completely astounds me. Its not useful for sites that have one page or very few visitors. Pros:
Ease of Use. GoSquared is powerful and very easy to set up. Pros:
They've been kind enough to offer our community a deal on their subscription to help startups to get started with them. We absolutely love GoSquared! Pros: (We provide GoSquared access to all our customers so that they can get the best from the websites they build using our tech.) Customer support. GoSquared provides us with real time visitor analytics of our SaaS platform's usage. 11.
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