Press question mark to learn the rest of the keyboard shortcuts. That can be a delay due to customs, attempted delivery to a closed business, a pick-up exception where the package did not originate from the shipper’s usual location, or even that FedEx is holding the package to deliver closer to its commitment time. I get that they may be overloaded, but don't lie about it. Google would likely save money by switching to UPS. Press J to jump to the feed. Owners rejected the shipment, and we called the local fedex depot and we were able to pick it up there. I stayed home from work to sign for it. The package is being returned to the shipper.". I purchased my Pixel 3 on Black Friday and tracking said that it was supposed to deliver today. We went and got it. Pretty sure driver never even came to my building. In many cases, delivery is re-attempted the next day. No new posts are allowed. I was shocked when I got a call from my local hub telling me they had it in their possession. But they rather say it is out for delivery and throw an exception without even attempting delivery. USPS doesn't have any signature services, correct, otherwise even USPS would provide better service. Says no one was available. So I was able to get them to have the driver return. Press question mark to learn the rest of the keyboard shortcuts. Cookies help us deliver our Services. I think both services are beyond capacity due to the holidays and you just had a driver who didn't want to make the trip. Fedex could have just delayed delivery by a day and I would have planned accordingly. I'd say be sure to have it escalated and get a case number if you don't have one. I spoke with someone at FedEx customer service and they're claiming that delivery has been rescheduled to Monday, Dec. 3. They couldn't explain why the delivery failed, but the servicer was shockingly helpful. Well today I get a notification that it was on a FedEx vehicle for delivery (3:42AM), delivered (12:59PM), delivery exception - retrieved ship ment (12:59PM), and delivery exception - refused by … Nothing yet. That's what I ended up doing. By using our Services or clicking I agree, you agree to our use of cookies. Packaged marked delivered at 3:34pm, but at 4:54pm I got an update saying delivery exception-retrieved shipment. I said I would wait outside and they assured me there was no need for that because they would call me when he was back in route. Discussion, news, updates, and information about Google's Wireless Carrier, Google Fi. Actually they do. I worked from home today and have a nest hello doorbell. I ran outside - the driver was sticking the same could not deliver note on my door - never rang the doorbell. Posted by 13 days ago. EDIT: Ended up getting a call from the local distribution hub telling me they were in possession of the phone. Delivery exception-retrieved shipment. Same problem here. Packaged marked delivered at 3:34pm, but at 4:54pm I got an update saying delivery exception-retrieved shipment. The problem is that no FedEx driver ever stopped by my house (have a Ring video doorbell and nothing popped up) and no one in my household refused any sort of package. Of course, I am checking the tracking and it goes from out for delivery to delivery exception. Until 6pm I didn't see any delivery from Fedex. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Umm, what? USPS has also "lost", for a couple days, an Amazon shipment this week. New comments cannot be posted and votes cannot be cast. Fortunately I only live about 20min away so I ended up getting it myself. Delivery exception-retrieved shipment. This subreddit has moved to r/GoogleFi. Has this happened to anyone before? They called me a half hour later and said the driver should be there any minute. A delivery exception code obtained through the FedEx shipping website reveals the exact location of a package at that very moment. any chance that the FedEx driver went to the wrong house and they refused to sign for it? A place for discussion regarding anything FedEx. Driver never left a door tag on my mailbox that they always do. I had this when Google randomly decided to ship my phone a few years ago to my old home. It is unacceptable, especially for packages that require signature and people stay home for it. Very frustrated considering I stayed home specifically for it. I’ve been stuck on hold almost a half hour, so maybe someone here knows what this means. Note: A delivery exception does not necessarily guarantee a late shipment, but there was a roadblock (sometimes literally) that halted progression or required attention somewhere along the journey. Close. Strange enough there were delivery attempt 1 at 720pm, then another update is delivery attempt at 750pm! There are so many problems with FedEx! Otherwise they'll give you the run around. Driver never attempted to call me from the intercom in my building. I have a FedEx package that was originally scheduled for delivery on Thursday, rescheduled for today. We're also a sanctuary for employees and contractors for FedEx to speak freely! I purchased my Pixel 3 on Black Friday and tracking said that it was supposed to deliver today. So I might be having some FedEx fun too. Well today I get a notification that it was on a FedEx vehicle for delivery (3:42AM), delivered (12:59PM), delivery exception - retrieved ship ment (12:59PM), and delivery exception - refused by recipient order cancelled (1:08PM). Ask FedEx. I have some things coming this week through fedex and I'm literally going to be waiting outside during the delivery window. Why would Fedex do double attempt within an hour and it's very obvious that the office is already closed. Tracking says now Dec. 3 delivery, along with "Refused by recipient - Order canceled Recommended action: No action is required. Yeah similar issue for me. Such a delivery exception may occur because the package was incorrectly addressed, a recipient was unavailable, etc. Umm, what? If a package is not delivered on time, FedEx refunds the purchase. It's called Signature Confirmation. Called Fedex and they told me an hour ago the local branch manager will call me back. No one rang the bell which I even checked when I stepped outside. I have the pixel 3 deliver to my office. Possible reasons for delivery exceptions include inclement weather and backed-up deliveries during the busy holiday season. I saw the fedex truck drive away after I got a text saying they couldn't make the delivery. A delivery exception is when a package is temporarily stalled in transit for an unforeseen reason and could affect when it arrives at its destination. 0. I’ve been stuck on hold almost a half hour, so maybe someone here knows what this means. I was definitely available. Ask FedEx. My pixel was supposed to arrive today. Delivered to wrong address. As of 7:43pm, no FedEx truck has pulled down my street. For example, the term "PMX" refers to a p.m. exception, when a shipment is returned to a delivery station for the night because it was undeliverable during the courier's route. I saw status update on truck for delivery on Friday morning. Last week I had a Fedex package coming that required a signature. They left a note on the door saying there was no answer.
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